Head, Regulations, WSCOO SG

Job Summary • Design and lead the regulatory & policy compliance and sales governance agenda with particular focus on financial advisory framework and all regulatory matters for Wealth Solutions Singapore. • Drive compliance initiatives to align with fiduciary responsibilities, support fair dealing framework and best practices to achieve fair dealing outcomes and strong sales conduct cultures. • Translate regulatory obligations, internal policies, conduct expectations and supervisory standards into clear, practical and sustainable business practices. • Provide leadership across regulatory change, reporting, self-initiated thematic reviews, product and sales process governance, mystery shopping and stakeholder engagement, while reinforcing accountability and client-focused outcomes. Key Responsibilities Regulatory Change and Transformation • Lead and drive 1LOD analysis to interpret, assess and change implementation to comply with regulatory obligations and internal policies. • Represent SG WSCOO in regulatory forums, change implementation, governance and process transformation initiatives. • Drive impact assessment, stakeholder alignment, communication, training, go-live readiness and post-implementation review. • Identify opportunities to improve efficiency, consistency and control transparency, and represent SG WSCOO, SG WRB and SCB Singapore in regulatory forums, regulator discussions and industry workgroups. Regulatory Reviews and Assurance • Maintain a forward-looking view of regulatory priorities and translate requirements into business actions, controls and governance routines. • Lead and drive internal 1LOD thematic, monitoring reviews and commissioned assurance activities, including enhanced safeguards. • Ensure remediation plans are timely, risk-based and able to withstand regulatory, audit and senior management scrutiny; track themes and lessons learned to strengthen controls and documentation. • Responsible for collaborating with stakeholders such as Business Risks Management, Compliance, Legal, Client Experience functions to complete management action plans. Policies, Process, Sales Conduct and Operational Risk • Drive and solve complex policies and governance issues and translating requirements into sustainable sales conduct outcomes through practical processes and digital tools. • Streamline processes to drive better compliance outcomes with improved controls. • Strengthening controls, conduct standards and client outcomes through execution and continuous improvement. • Convert findings into remediation, training, process enhancements and governance follow-up that improve sales culture, client communications and frontline adherence. • Provide oversight on risk assessment controls on internal risk types as delegate process owner. Leadership and Stakeholder Management • Provide thought leadership, constructive challenge and advice to senior stakeholders to shape landscape of regulatory & policy interpretation, digital tools, sales process, conduct risk to deliver exceptional client experiences with regulatory & policy compliance. • Influencing senior and cross-functional stakeholders, building alignment and developing team capability in a high-accountability environment. • Build effective partnerships across Wealth Product, Compliance, Legal, Business Risk Management, Operational Risk, Sales Assurance, Audit, Business stakeholders and industry bodies. Wealth Training Curriculum • Set the sales conduct training strategy and curriculum to develop practical and effective program. • Drive regulatory and policy compliance and embed a strong sales conduct culture • Provide governance and oversight. • Use data analytics and insights to shape training interventions • Partner with key stakeholders. People and Talent • Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback. • Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities. • Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability. • Strong ownership, proactivity, sound judgement, resilience under time pressure, ability to challenge constructively and build alignment across senior stakeholders. • Commitment to embedding a strong sales compliance culture and client outcome focus across Wealth Solutions Singapore. Our Ideal Candidate • 15+ years' experience in banking/financial services, preferably across Wealth Management, regulatory governance, product or sales governance, compliance, audit, operational risk, or policy/process application. • Demonstrated track records in complex cross-functional implementation, reporting & submissions, assurance reviews and conduct governance. • Familiarity with local/MAS regulations particularly in FAA and SFA. • Experience with regulatory bodies or audit functions is a plus. • Bachelor’s degree in finance, business or related field. Role Specific Technical Competencies • Regulatory & Policy - interpretation, engagement, reporting, governance • Sales Governance and Conduct Risk • Operational/ERMF risk & conduct frameworks • Regulatory Change, Implementation and Transformation • Stakeholder Management, Cross-functional execution • Leadership/People Management • Wealth Training Programme About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to…