operations Supervisor

Roles & Responsibilities Job Description: • Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows. • Ensure operational processes meet client expectations, providing timely and accurate deliveries. • Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices. • Regularly review and update company policies and procedures to remain compliant with industry standards. • Handle customer complaints, ensuring prompt service recovery and continuous improvement. • Review existing processes to identify areas for performance enhancements and operational efficiency. • Promote and maintain a positive, healthy, and safe work environment for all employees. • Step in to assist with deliveries, driving when required, and handling goods safely and efficiently. Job Responsibilities: • Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items. • Drive responsibly, adhering to traffic regulations and safe driving practices at all times. • Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries. • Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed. • Stay familiar with Singapore roads for efficient navigation and delivery. • Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided). Job Qualifications: • have considerable experience on training staff and leadership. • Possess a valid Class 3/4 driving license with no adverse driving records. • Minimum of 3 years of driving experience in a similar role. • Physically fit, able to manage the manual handling of heavy items. • Willingness to learn and operate pallet jacks (training will be provided). • Familiarity with Singapore's road network is advantageous.