Client Solutions Advisor (Claims Specialist)

At Endy Ong Group, we’re not just about helping clients with their insurance claims — we’re about being there when it matters most. If you have a heart for people, a mind for solutions, and a drive to build a meaningful career, we invite you to join us. Your Role: As a Claims Specialist , you’ll be the bridge between our clients and their peace of mind. You'll assist clients with navigating their claims journey and guide them toward securing better protection for their future needs. Every interaction is an opportunity — to build trust, offer guidance, and open doors to new possibilities. Key Responsibilities: • Provide professional support to clients through their claims process, ensuring a smooth and hassle-free experience. • Conduct thoughtful conversations to identify clients' broader financial protection gaps. • Propose tailored solutions that help clients safeguard their income, health, and future lifestyle goals. • Build long-term client relationships through consistent care, regular updates, and proactive service. • Stay up-to-date with product knowledge, claims processes, and client needs through continuous training and development. Who We're Looking For: • Local Singaporean or Permanent Resident (PR) • Minimum Diploma qualification (any field — we value attitude and aptitude) • Bilingual in English and Mandarin — to support our diverse client base • Excellent communication skills — confident, warm, and solution-focused • A self-starter with a strong sense of responsibility, resilience, and professionalism • Sales-driven mindset — you believe in adding value to people’s lives and are motivated to achieve personal and team success What You’ll Gain: • A unique career path combining client service and advisory work • Attractive income potential with performance-based incentives • Structured mentorship and training programs to build professional mastery • A vibrant and supportive team culture that celebrates growth and achievements • Opportunities to make a real difference in people’s lives while securing your own financial future At Endy Ong Group, you won't just find a job — you'll build a purpose-driven career. If you’re ready to start a journey that rewards both your heart and your ambition, we’re ready to meet you. 📝 Apply now and let’s make a difference together.