Service Technician

Job Description • Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively • Install, test, and commission new water dispensers and filtration systems at various customer locations • Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues • Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability • Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency • Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure • Work independently and manage time effectively while traveling to different customer sites • Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards • Continuously learn new technical skills and adapt to emerging technologies in the field service environment Requirements • Nitec certification in any engineering discipline • 1-2 years of relevant hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or general field service • Possess a Class 3 or 2 driving license and own a motorbike (advantageous) • Strong communication skills to interact with customers and team members • Willingness to learn new skills and engage with customers Work Location: Island wide VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R1877979 (Tey Wan Xuan)