Assistant Shop Manager

· Supervise and manage day-to-day operations of the shop · Upkeep cleanliness, visual merchandising, and overall presentation of the shop · Follow up on customer’s appointment and feedback · Train team members, motivate team’s morale and resolve staff issues · Create marketing campaigns and promotions to achieve KPI sales target · Monitor inventory, manage stock ordering, maintain hygiene of the supplies · Prepare sales reports, staff rosters, and assist with payroll and commission calculations · Supervise opening and closing procedures, including daily cash reconciliation Requirements · Prior work experience in salon, beauty or service industry · Able to lead or supervise a team · Able to work on weekends and public holidays · Proficient in basic computer and POS systems