Manager, Information Technology

[ContractPosition] Job Description: You will be responsible for leading and delivering strategic digital transformation initiatives across enterprise systems, cybersecurity, artificial intelligence (AI), data analytics and robotic process automation (RPA). Responsibilities: Enterprise Systems Implementation • Lead the end-to-end implementation of enterprise systems, such as Client Relationship Management (CRM) and Human Resource Management (HRM) platform. • Oversee implementation, data migration, user acceptance testing and change management. • Ensure solutions are scalable, secure and aligned with long-term digital strategy. Cybersecurity • Review findings from cybersecurity audits and vulnerability assessments and coordinate remediation efforts with internal teams and vendors. • Track and report remediation progress to ensure timely risk mitigation. • Manage implementation and optimization of Single Sign-On using Microsoft Entra ID. • Ensure projects comply with cybersecurity best practices, data protection regulations and organizational policies. Artificial Intelligence (AI) • Partner with stakeholders to identify and prioritize AI use cases, including agentic AI and workflow automation. • Conduct feasibility studies and cost-benefit analyses for proposed AI initiatives. • Ensure responsible AI governance frameworks are established, including fairness, accountability, transparency, security and privacy safeguards. • Oversee pilot projects and production deployment of approved AI solutions. Data Analytics • Lead the implementation of a secure data repository or data platform to support analytics and reporting. • Establish and maintain data governance policies, data quality standards and access controls. • Collaborate with stakeholders to define reporting and dashboard requirements. • Manage delivery of analytics solutions through vendors or partners. Robotic Process Automation • Identify automation opportunities across operational and administrative workflows. • Develop business cases and requirements documentation for RPA initiatives. • Oversee implementation, testing and deployment of automation solutions. • Measure and report on efficiency gains and return on investment. Project Management • Manage the full project lifecycle: initiation, planning, procurement, execution, monitoring, testing and go-live. • Develop project charters, budgets, timelines and risk registers. • Manage vendor selection, contracts, performance and deliverables. • Provide regular progress reports and management updates. • Ensure compliance with organizational governance and procurement frameworks. Team Contribution • Work closely with IT Operations team to ensure smooth transition of projects intosteady-state operations. • Drive change management and user adoption initiatives. • Contribute to IT strategy planning and cross-divisional digital initiatives. • Contribute to knowledge sharing and continuous improvement within the IT function. Requirements: • Bachelor’s degree in information technology, Computer Science, or a related field. • Atleast 6 years of IT experience, including a minimum of 3 years leading IT projects or teams. • Project management certification (e.g., PMP, PRINCE2) is preferred. • Proven track record in delivering system implementation and digital transformation initiatives. • Experience with cloud platforms, enterprise SaaS solutions, or data platforms is an advantage. • Exposure to cybersecurity, AI, or automation projects is preferred. • Strong skills in project management and business analysis. • Ability to manage multiple concurrent initiatives in a structured and systematic manner. • Strong analytical, problem‑solving, and decision‑making capabilities. • Good understanding of IT governance, risk management, and compliance frameworks. • Excellent stakeholder engagement and communication skills. • High level of integrity, professional judgement, and accountability. Our Welfare: We aim to take care of your well-being . We provide: • Career development opportunities • Flexible working hours • AWS/ Bonuses • Health insurance • Wellness programmes Interested candidates are invited to send their resumes with expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest. Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012.  Click here to learn more about SINDA’s Data Privacy Policy.