Sales Admin

Key Responsibilities: • Handle inbound hotline inquiries and manage consumer requests received from third-party advertising channels. • Evaluate and qualify sales leads, assign qualified leads to the appropriate sales team, and monitor follow-up progress. • Maintain accurate lead records and prepare regular reports on lead status, response progress, and case closure. • Coordinate weekly follow-ups with dealers to track lead conversion and maintain complete documentation of closed cases. • Conduct monthly dealer performance evaluations based on lead management and case closure metrics, and share reports with relevant stakeholders. • Create and process Sales Orders (SO) based on dealer Purchase Orders (PO), ensuring all information is accurate and consistent. • Monitor Sales Order status, follow up on pending orders, and coordinate with internal teams until orders are completed. • Track order fulfillment and delivery progress, ensuring products are delivered according to customer requirements and Proof of Delivery (POD) is obtained. • Prepare daily operational reports and provide administrative support for sales operations. • Perform other tasks assigned by the supervisor. Requirements: • Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field. • Minimum 1–2 years of experience in Sales Operations, Marketing Operations, Order Management, or related administrative roles. • Strong organizational and coordination skills with attention to detail. • Proficient in Microsoft Excel and Microsoft Office. • Good communication skills and ability to coordinate with multiple departments. • Able to work in a fast-paced environment and manage multiple tasks simultaneously. • Ability to communicate fluently in English and Mandarin to effectively manage relationships with regional clients and key stakeholders across Asian markets.