Key Account Manager-Semiconductor

Company Overview Indicon Pte. Ltd. is a Singapore-based company specializing in manufacturing electronic components and boards. Since 1992, it has grown into a leading control system integrator and UL panel builder, delivering advanced PC and PLC control systems worldwide with a focus on customer satisfaction and continuous improvement. Job Summary Manage key semiconductor customer accounts, develop long-term business relationships, and drive sales growth. Act as the main liaison between customers and internal teams to ensure customer satisfaction and successful project delivery. Responsibilities • Manage and expand strategic semiconductor customer accounts to drive business growth • Monitor project progress and proactively resolve customer concerns to ensure timely delivery • Identify and pursue new business opportunities aligned with market trends and customer needs • Communicate product specifications, lead times, and delivery schedules clearly and promptly to customers • Prepare accurate quotations and negotiate contracts to secure favorable terms • Coordinate cross-functionally with operations and supply chain teams to meet customer requirements • Analyze customer requirements and semiconductor market trends to inform account strategies • Maintain high levels of customer satisfaction and retention through effective relationship management Preferred competencies and qualifications • Bachelor’s degree in Business Administration, Engineering, Electronics, Semiconductor Technology, or related field • MBA qualification is advantageous • 3 to 5 years of account management or sales experience in the semiconductor industry • Knowledge of semiconductor manufacturing and supply chain processes • Strong communication, negotiation, and relationship-building skills applied to customer and internal stakeholder interactions • Effective project management and problem-solving skills demonstrated in managing customer projects • Ability to travel as required Other Information • Employment Type: Full-Time • Location: Singapore • Industry: Semiconductor / Electronics Manufacturing / Technology