F&B Supervisor (Banquet & Outlet)

The F&B Supervisor plays a pivotal role in ensuring exceptional dining and event experiences across the club’s food and beverage operations. This dual-role position involves overseeing day-to-day service in the F&B outlets (70%) while supporting banquet and event operations (30%). The ideal candidate combines strong leadership, operational expertise, and a commitment to delivering memorable experiences for members and guests. Key Responsibilities: 1. Member Experience &Service Excellence (Outlets – 70%): Provide a warm, professional, and personalized greeting to club members and their guests in all F&B outlets. • Ensure prompt, accurate, and high-quality food and beverage service, maintaining attention to detail and efficiency. • Deliver hospitality that reflects the club’s service standards, creating a welcoming and refined atmosphere. • Follow the club’s service sequence and protocols to ensure a consistent and polished dining experience. • Maintain thorough knowledge of menus, ingredients, and preparation to confidently guide and recommend to members. 2. Banquet & Event Support (30%): • Assist in planning, coordinating, and supervising banquet and event services, ensuring seamless execution. • Work closely with the events team and kitchen staff to maintain service quality and adherence to timelines. • Ensure banquet setups, table arrangements, and presentation standards align with club expectations. • Support during events to provide exceptional guest service and address any operational challenges efficiently. 3. Operational Efficiency &Cleanliness: • Supervise setup and resetting of tables, service stations, and work areas to ensure smooth operations. • Maintain high standards of cleanliness, hygiene, and organization in both outlets and banquet areas. • Monitor food quality, presentation, and service speed, ensuring alignment with club standards. • Regularly check and replenish table settings, condiments, and necessary service items. 4. Teamwork &Communication: • Lead, motivate, and collaborate with F&B staff, kitchen teams, and event coordinators for smooth service delivery. • Participate actively in team briefings and contribute positively to internal communication. • Communicate effectively with supervisors regarding service concerns, operational improvements, and event requirements. • Assist with ad-hoc operational or event-related tasks as required to support the overall success of club dining and events.