Quality Coordinator / Engineer

Manage QA activities to support both internal (supply chain) & external (supplier/customer) stakeholders Principal Duties and Responsibilities: • Drive Customer Quality Communication and Satisfaction • Proactively develop plans with Suppliers and Internal Teams to promote Quality, Operations, Process and product improvements for customers. • Derive and own the voice of the customer regarding Product, Process, and Quality systems and drive improvement projects within the company / Supplier. • Manage Suppliers and Internal Teams to follow up Quality-related Process/ Product Change Notification to customers. • Respond to Customer Issues Regarding Product Quality and Quality Systems • Participate in investigation and resolution of product and non-product feedback from customers, to ensure accountability towards quality report management. • Prepare, follow up, and update corrective action reports to meet the objective of customer feedback. • Participate in customer site visits and customer on-site audits. • ssist in reviewing customer specifications to ensure consistency with information provided by internal and external stakeholders. • Prepare data analysis and trend reviews with both external (Customer and Supplier) and internal stakeholder, when required. • Quality Assurance - Product Release • Quality Assurance gate for Material (Traded & Production) routine release with our enterprise system. • Quality Assurance gate for Releasing/blocking of materials on functional activities like Non-Conformance Management and Inventory transfer. • Non-Conformance Material Review (NCMR) Management • Participate in Block/Stock meeting on behalf of the Quality Assurance Department. • Provide disposition direction on material under NCMR. • Periodically update and manage the status of Non-Conformance Management Review, for closure. Performs other duties as assigned by the Quality Manager. Minimum Educational (Formal Training, Languages, Abilities) and Experience Requirements: • Diploma/Advanced Diploma in Engineering related discipline (Quality, Chemical, Manufacturing) • Experience in Manufacturing/Supplier management is preferred. • Fresh graduate with strong interest & good attitude is also strongly encouraged to apply • Salary and position will be commensurate with experiences. Other Requirements: • Ability to communicate in Mandarin due to demographics of supplier/customer.