Retail Assistant Supervisor

Job Description • Assist the Store Manager in overseeing daily retail operations, including inventory management, and visual merchandising standards • Monitor stock levels, coordinate replenishment activities, and ensure proper merchandise presentation throughout the store • Handle customer enquiries, feedback, and complaints professionally, escalating complex issues when necessary Job Requirements • Minimum GCE 'O' Level or equivalent qualification • At least 2 years of retail experience, with demonstrated supervisory or team leadership capabilities • Strong interpersonal and communication skills with ability to work effectively in a multicultural team environment • Proficiency in point-of-sale systems and basic Microsoft Office applications • Flexibility to work retail hours including weekends, public holidays, and rotating shifts • Passionate about customer service with a proactive, results-oriented mindset