Insurance Brokers (Claims) – Senior Executive

About Us: We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team. Position: Senior Executive Location: Singapore Employment Type: Full-time Salary: $2,500 to $4,500 Job Overview The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience. Responsibilities & Duties • Teamwork – working as a team and assisting claim colleagues during their absence • Respond to clients’ queries as soon as possible • Keep track of deadlines which had been undertaken by you • Maintain full and accurate claim registration for the claims handled by you • Follow up on your outstanding issues/ emails promptly • Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor • Flag up issues/ problems before complaints • Assist in claim related administration works including managing claims inbox • Meet with clients on-site or at their premises when required. Specific Skills • Able to draft simple claims related emails and letters to respective parties • Able to manage and handle clients’ expectations pertaining claim matters • Full understanding of claims procedures and processes for all classes of insurance policies • To obtain BCP, PGI, ComGI, and HI