DESPATCH RIDER

Job Summary We are seeking a Dispatch Rider to collect, sort, and deliver documents and to ensure timely forwarding of redemption monies to banks. Responsibilities • Collect documents from clients' offices accurately and efficiently to support operational workflows • Sort documents systematically to ensure proper delivery and processing • Deliver sorted documents to banks and law firms punctually to meet client and regulatory deadlines • Execute options and completions as part of daily operational tasks to support legal processes • Forward redemption monies to banks before 10am daily to ensure timely financial transactions • Plan daily schedules and coordinate a team of riders to optimize delivery routes and team performance • Manage and lead the team of riders to maintain high service standards and operational efficiency • Adapt quickly to dynamic work situations by multitasking and making fast, effective decisions under pressure • Take ownership of assigned work to ensure accountability and quality outcomes Required competencies and certifications • Own a personal bike to perform delivery duties • Demonstrate relevant experience managing a team to lead operational staff effectively Preferred competencies and qualifications • Experience in the legal industry, specifically conveyancing, to better understand document handling requirements