UI Designer

About the Role We are looking for an experienced UI/Product Designer to shape the user experience of our volunteer management platform. You will design intuitive, accessible, end-to-end workflows tailored to the distinct needs of volunteers, coordinators, and system administrators. Key Responsibilities • Craft high-fidelity UI screens, interactive prototypes, and complete workflows for complex, data-dense digital tools (dashboards, scheduling, records). • Tailor interfaces to serve varied user roles—from everyday volunteers to power-user administrators. • Establish consistent UI patterns, component libraries, and design tokens, contributing reusable assets back to the public sector design system. • Plan, conduct, and analyse usability tests to validate design decisions and iterate based on real feedback. • Implement WCAG 2.1 standards and ARIA-aware design practices across all product touch points. • Partner closely with product management, engineering, and UX researchers to bring concepts from early wireframes to production-ready implementation. Required Qualifications & Skills • 5+ years of digital product or UI design experience with a strong portfolio of shipped software. • Prior experience designing workflow-heavy, management, or administrative platforms. • Advanced mastery of Figma, including nested components, auto-layout, interactive variants, and design tokens. • Deep practical knowledge of inclusive design principles and WCAG 2.1 guidelines. • Hands-on experience facilitating user testing sessions and turning insights into actionable UI refinements. • Ability to clearly present design rationale, trade-offs, and user-centered arguments to cross-functional partners and stakeholders.