MANAGER

Responsibilities: • Delegating responsibilities and supervising business operations • Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. • Resolving conflicts or complaints from customers and employees. • Analyzing information and processes and developing more effective or efficient processes and strategies. • Establishing and achieving business and profit objectives. • Generating reports and presenting information to upper-level managers or other parties. • Ensuring staff members follow company policies and procedures. • Other duties to ensure the overall health and success of the business. Manager Requirements: • Bachelor’s degree in business, management, or related field. • More education or experience may be preferred or required. • Strong understanding of business management, financial, and leadership principles. • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. • Time and project management skills. • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. • Commitment to providing exceptional service to customers and support to staff members. • Must work on weekend and public holiday