Senior Business Analyst (JD#11247)

Job Summary We are looking for a proactive and experienced Senior Business Analyst to support complex and cross-functional digital initiatives. The role will focus on requirements discovery, business process analysis, data analysis and delivery support, working closely with stakeholders, product, engineering, operations and business teams. Mandatory Skill-set • Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline; • Must have at least 5 years of relevant Business Analysis experience; • Strong experience in requirements elicitation, stakeholder interviews and workshops; • Strong business process analysis, process mapping and improvement skills; • Hands-on experience in data analysis using SQL, Excel or similar tools; • Experience with data visualisation / dashboards and presenting insights; • Strong in user stories, acceptance criteria, use cases and functional documentation; • Experience supporting UAT, testing, defect resolution and implementation; • Experience working in Agile / Scrum environments; • Strong stakeholder management, communication and problem-solving skills. Desired Skill-set • Exposure to data quality, reporting, migration or data platforms; • Familiarity with Power BI, Tableau, Excel, Visio or Lucidchart; • Experience with prototyping, pilots or POCs; • Experience mentoring junior BAs; • Exposure to service design or user research. Responsibilities • Lead requirements discovery through stakeholder interviews, workshops and research; • Analyse business processes to identify gaps, pain points and improvement opportunities; • Conduct data analysis to identify trends, insights and support evidence-based recommendations; • Translate business needs into structured and testable requirements, user stories, acceptance criteria and process flows; • Work with product, design, engineering, operations and business teams to develop practical solutions; • Develop and present data findings, dashboards and visualisations to support decision-making; • Support experiments, prototypes and pilots to validate proposed solutions where required; • Lead testing and validation activities, including UAT, test scenarios, defect clarification and go-live readiness; • Support sprint planning, backlog refinement, release planning and delivery tracking; • Manage scope, dependencies, risks and issues to keep initiatives on track; • Facilitate stakeholder discussions and drive alignment across different stakeholder groups; • Identify opportunities for continuous improvement and better ways of working; • Provide guidance and knowledge-sharing to junior BAs where required. Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy). Confidentiality is assured, and only shortlisted candidates will be notified for interviews. EA License No. 07C5639