SEAFREIGHT OPERATION AND CUSTOMER SERVICE EXECUTIVE

What you'll be doing • Coordinate and process seafreight shipments import and export, ensuring timely delivery and compliance with all relevant regulations • Prepare and process all necessary documentation, including commercial invoices, packing lists, and bills of lading • Liaise with shipping lines, and other logistics providers to get quotations • Provide exceptional customer service and act as the primary point of contact for clients • Identify opportunities for process improvements and cost savings • Maintain accurate records and provide detailed reports on shipment status and performance • Able to assist in airfreight import and export operations What we're looking for • 2-3 years of experience in a similar logistics or freight forwarding role and able to use sysfreight • Strong knowledge of either seafreight and airfreight processes, documentation, and regulations • Excellent communication and customer service skills, with the ability to liaise with clients and shipping partners • Strong problem-solving and decision-making abilities • Proficient in using logistics management software and Microsoft Office applications • A team player with a positive attitude and a willingness to learn