Brand Standard Executive 品牌标准执行专员

Brand Standard Executive 品牌标准执行专员 Working Location: Company Outlets, Singapore Working Days: Monday to Friday Working Hours: 9:00 AM – 6:00 PM Work Week: 5 Days Annual Leave: 7 Days Onwards Job Responsibilities | 工作职责 • Conduct daily grooming and appearance inspections across all company outlets. • Ensure staff maintain a clean, neat and professional appearance in accordance with company standards. • Check that staff wear complete and properly maintained company uniforms. • Ensure staff wear approved footwear according to company requirements. • Inspect staff hair, makeup, nails and overall personal grooming to ensure compliance with brand standards. • Verify that staff name tags and approved accessories are worn correctly. • Conduct pre-opening checks to ensure treatment rooms, workstations and customer-facing areas are clean, organised and presentable. • Conduct random outlet inspections throughout the day to monitor ongoing compliance. • Record non-compliance issues and prepare daily or weekly inspection reports. • Follow up with Outlet Managers on identified issues and ensure corrective actions are implemented. • Coach and guide staff on professional grooming, presentation and brand image. • Ensure new employees understand and follow the company's grooming and appearance standards during onboarding. • Work closely with HR and Operations teams to support the implementation and maintenance of company SOPs and brand standards. • Provide feedback and recommendations to management on recurring compliance issues and areas for improvement. Requirements | 任职要求 • Strong attention to detail with good observation skills. • Professional appearance and well-groomed at all times. • Good communication and interpersonal skills. • Confident in communicating standards and providing constructive feedback to staff. • Fair, objective and consistent when enforcing company standards. • Able to work independently and conduct regular outlet inspections. • Comfortable travelling between different company outlets in Singapore. • Good organisational and reporting skills. • Able to handle confidential and sensitive staff-related matters professionally. • Prior experience in operations, retail, hospitality, beauty, spa, quality assurance, compliance or similar roles will be an advantage. Preferred Skills | 优先条件 • Experience in conducting outlet, service quality or grooming inspections. • Experience working in a multi-outlet environment. • Good understanding of professional grooming and customer-facing standards. • Comfortable working with checklists, inspection records and reports. • Strong follow-up skills with the ability to ensure corrective actions are completed.