SENIOR OPERATIONS EXECUTIVE

Company Overview MAYOR EXPRESS FREIGHT SERVICES PTE LTD specializes in freight forwarding services, managing air and sea shipments with a focus on efficient logistics and customer satisfaction. Job Summary Lead and support operations staff to ensure smooth daily air and sea freight forwarding processes, resolve operational issues, and maintain discipline within the team. Responsibilities • Lead and support junior operations staff to complete daily tasks effectively in air and sea freight forwarding • Manage daily operations to ensure timely and accurate processing of import and export shipments via air and sea • Identify and resolve operational problems to maintain workflow continuity and service quality • Enforce discipline and promote a positive work environment within the operations department • Demonstrate initiative and independence to improve operational processes and team performance • Utilize Microsoft Office tools to document, track, and report shipment and operational data • Adapt to flexible working hours, including occasional odd hours, to meet operational demands Preferred competencies and qualifications • Minimum 2-3 years of experience in freight forwarding for both import and export involving air and sea shipments • Diploma holder with proficiency in English speaking and writing • Reside in the eastern regions of Singapore such as Tampines, Bedok, Pasir Ris, Hougang, or Sengkang Other Information • Work schedule: 5 days per week