Sales Support (Order Processing & Shipping)

about the company A premier, US-listed global automotive technology and power-train solutions provider operating a strategic regional trading hub in Singapore. about the job Drive end-to-end sales order processing, customer claims resolution, and regional trade execution across Southeast Asia while collaborating closely with regional sales and Shanghai supply chain teams. • Manage end-to-end sales order processing, billing execution, and customer master data in SAP to ensure timely order fulfilment across regional markets. • Act as the primary contact for external commercial clients and distributors to manage inquiries, process customer claims, and resolve delivery discrepancies or documentation issues. • Coordinate outbound shipments, track regional logistics performance, and prepare key trade/shipping documentation (e.g., Form E / Form D, commercial invoices, credit/debit notes). • Liaise between local sales leadership and the regional headquarters team in Shanghai to align marketing initiatives, track sales performance, and coordinate local events. skills and experience required • 5+ years of customer service, sales operations, or order management experience within an MNC environment. • Hands-on proficiency in SAP order management processes and a strong track record of cross-border coordination across ASEAN/Greater China markets. • Proficiency in written and spoken mandarin to liaise with China custom authorities and internal Shanghai team. To apply online please use the 'apply' function. (EA: 94C3609/ R1985244)