RETAIL ASSISTANT

Responsible for supporting daily retail store operations, assisting customers, handling sales transactions, maintaining product displays, and ensuring the store is clean, organised, and adequately stocked. Key Responsibilities • Assist customers with product enquiries, selection, and purchases. • Provide courteous and professional customer service. • Operate the point-of-sale (POS) system and handle cashless/cash transactions where applicable. • Receive, check, arrange, and replenish stocks on shelves and displays. • Monitor product availability and report low-stock or damaged items to the supervisor. • Maintain proper product labelling, pricing, and merchandising standards. • Assist with stock counting and inventory checks. • Keep the retail area, shelves, counters, and storage areas clean and organised. • Assist with receiving deliveries and arranging goods in the appropriate storage areas. • Handle customer feedback and refer complaints or complex issues to the supervisor. • Follow company procedures relating to safety, security, stock control, and store operations. • Support promotional activities, product displays, and sales campaigns. • Perform other reasonable duties assigned by the supervisor or management.