Restaurant Manager

Job Responsibilities • Manage and oversee daily restaurant operations and ensure compliance to operations standards and procedures. • Plan and control manning to meet business needs. • Develop the team through training, coaching and mentoring with constant interactions. • Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports and formulate action plans accordingly. • Handle customers’ requests and feedbacks. • Liaise with Chef to ensure a consistently good standard of food quality. Job Requirements • Experience in Premium Restaurant is an added advantage. • Minimum 8 years of working experience in Food & Beverage Service, ideally in upscale dining establishments, fine-dining restaurants, or 4-star/5-star Chinese restaurants. • With proven experience in restaurant operations, driving sales and revenue growth, developing and maintaining strong customer relationships, executing marketing and promotional initiatives, and consistently achieving business and financial targets. • Drive consistent service, process improvement and apassion for providing excellent service. • Good written and conversational Chinese is required as there is a need to comprehend menu in Chinese, communicate with Chinese speaking customers, business partners and associates. • Team player with strong inter-personal skills.