YR23 - Cluster Enrichment Centre Manager | Cluster Operation Experience | 5 Days Include Weekend

Cluster Enrichment Centre Manager Working days: 5 days, include one weekend Working hours : 44 hours a week • HQ 9:30am-6:30pm; Center weekdays are 12:30pm to 9:30pm and weekends are 8:30am to 6:30pm Working location: Primarily across outlets, with regular time at HQ for meetings and management work. (Travel islandwide, HQ at Sixth Avenue, Transport claimable between HQ - Centres - Centres) Salary: $7000-$9000 Job Description We are seeking an experienced Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore. This is a hands-on leadership position suited to an experienced operations professional with a strong background in education, tuition, enrichment . The successful candidate will work closely with Centre Managers (CMs) to drive business performance, strengthen operational standards, enhance customer experience and develop a high-performing management team. Key Responsibilities • Provide direction to CMs across multiple locations, ensuring each centre achieves its business and performance objectives. • Monitor centre performance, including sales, enrolment, customer retention, operational efficiency and service standards , and implement improvement plans where required. • Conduct regular site visits to assess operations, identify ground-level challenges and provide support to CMs. • Ensure consistency in customer experience, service quality, operational procedures and SOP implementation across all locations. • Review and improve operational processes to enhance efficiency, productivity and overall centre performance. • Manage the performance and development of CMs and the operations team. • Oversee manpower planning, staff deployment and operating expenses to ensure resources are utilised effectively. • Work closely with senior management and internal departments on operational initiatives, process improvements and system implementation. • Support business expansion initiatives, including new location openings, relocations and other operational projects. Requirements • Degree from a recognised university. • Minimum 5 years of relevant experience within the tuition, enrichment, education industry. • At least 3 years in a senior management or supervisory capacity , with experience overseeing multiple locations. • Demonstrated experience managing Centre Managers or similar middle-management teams. • Proven experience managing multi-site operations, manpower and operational costs. WhatsApp me your resume for quicker processing! ☺️ WhatsApp: https://wa.me/6584067823 (Shiro) SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279