Temporary Customer Relations Assistant (2 months)

Job Description • Manage reception counter of the Town Council and provide assistance to walk-in customers • Manage incoming and outgoing calls in a timely manner • Follow SOPs of the Town Council when handling and providing assistance to residents on various maintenance and other feedback • Deploy vendors to follow up on feedback where necessary • Process permit booking applications • Manage Town Council’s email account including screening through feedback and forward to correct personnel for follow up • Administrative duties including housekeeping of notice boards, postage etc. • Other duties assigned from time to time Location East