supervisor

Roles & Responsibilities You will handle everything from developing staff and managing unit financials, to ensuring an authentic experience that offers guests a departure from the ordinary. This role is based in the field and works directly with the senior leadership. The Senior F&B Operations Manager will assist the Restaurant Manager in all her/his responsibilities by coordinating and managing the operation of the F&B outlet, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control. Responsibilities: • Work directly with HR to hire the best teams in Singapore • Conduct training and orientation along with HR support to set up new managers and team members for success • Build and promote a deep bench of talented unit leaders and team members • Assist with the creation of Singapore KPIs and revenue targets, and ensure the team is focused on them on a daily basis • Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS • Visit Singapore units weekly through scheduled visits and detailed analysis • Coach your team to ensure that each Unit consistently delivers against the quality and health and safety measures • Be fully engaged in guest feedback loop, and ensure support for the continuous improvement process; work with R&D and the Data analysis team to implement adjustments as required • Work directly with Senior Management and ensure collaboration across Singapore • Participate in the daily preparation and unit management as required to ensure the optimal output of meals at the highest quality level Operational: • Responsible for all aspects of outlet’s F&B operations runs smoothly on a day to day basis. • Ensure safety and hygiene guidelines are followed. • Discuss, review, implement and improve SOP for outlet. • Help control labour cost by maximizing allocation and rostering of team members • Report on management regarding sales results and productivity. • Ensure outlet achieve profitability. • Purchases - pricing, quality, ordering, freshness and looking for competitive suppliers. • Constantly checking the market trends and competency. • Maintain and purchase new F&B equipment Supervisory: • Supervise, lead & motivate the team. • Provide and coordinate training and development program for all staff. • Monitor employee performance and participate in annual employee performance reviews.