Customer Support Engineer

Job scope: • Provide technical consultation and engineering solutions to customers, supporting pre- and post-sales activities. • Work with sales teams, customers, principals, and suppliers to understand requirements and resolve technical issues. • Deliver product demonstrations, technical presentations, and training. • Develop cost-effective engineering solutions and support projects from start to completion. • Source products and suppliers while identifying market trends and new opportunities. • Coordinate customer visits, quotations, technical support, and project documentation. • Maintain strong customer relationships and ensure high-quality service delivery.