Electricial Technical Engineer

Responsibilities: • Provide technical installation for on-site installation and online calls. • Provide on-site service and support to customers; not limited to local customers. For instance, problem verification, solution, and checking defective items to investigate and repair. • Set up, configure, and commission our products for customers. • Handles technical inquiries and requests for quotations on technical services. • Produce relevant reports for all work relating to on-site problems such as root cause analysis, service report, commissioning report, etc. • Handle customer service calls on defective products and preventive maintenance. • Support the sales team in providing technical solutions to meet customers' needs. • In addition to these duties/responsibilities, employees are required to carry out such duties as may reasonably be required. • To succeed in this role, you will need: • Diploma in Electrical Engineering or related fields • Minimum 1-3 years of sales experience in M&E, control & automation industry. • Mature, self-disciplined and results-driven. • Clear presentation ability with excellent communication skills. • Strong interpersonal skills and customer focus to establish positive relations. • Proficiency in spoken and written Mandarin and English, as the role requires regular communication and coordination with China-based suppliers and manufacturers.