[0580] Logistics Customer Service Coordinator [Air Export / CargoWise] | Changi/ $3.5k

• Working Location: Alps Ave (Changi) • Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm • Basic Salary: $2300-$3500 Responsibilities: Customer Service Interaction • Direct Contact with Customers with outstanding friendly and reliable service offered • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking • Check on the Export Documents Compliance when processing the export work order • Apply the correct export permit and other export custom processed on timely manner • To answers all call within 3 ringing tone • Monitor the onboard status without fail and to informed customer on any irregularity • Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team • Always ensuring that the Airfreight rates apply is correct and updated . • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement • Ensure that all monthly customer report is submitted on timely manner without fail Requirements • Min Diploma • 5 year's experience within the same industries / field The Supreme HR Advisory Pte. Ltd || 14C7279 Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580