Operations Officer (Cross-Border Trucking)

Job Scope • Takes bookings from customers for export & import cross-border trucking shipments • Handles customer services, complaints and process paper documentation • Applies for local & overseas customs permits for cross-border trucking • Coordinates customers’ inquiries and requests • Attends to problems and customers’ complaints • Attends to delivery of goods as and when they arrive • Ensures that the cargoes are delivered according to customers’ requirements • Updates receiving and delivery status of cargoes promptly in UFS • Prepares road delivery reports for customers • Liaise and coordinates with overseas offices on cross-border delivery schedules • Prepares invoices to customers Job Requirements • 2 to 3 years of experience in cross-border operations, trucking and customs documentation in the freight forwarding industry is highly advantageous. Candidates with a proven track record in similar operational or logistics environments are also welcome to apply • GCE ‘O’ Level • Computer literate Working hours: Mon to Fri 8.30am - 6pm