Admin Assistant

Key Responsibilities • Manage and organise schedules, appointments, and reminders to ensure smooth daily operations • Review and process documentation with a high level of accuracy and attention to detail • Maintain well-organised filing systems (digital and physical) for easy retrieval and compliance purposes • Manage email correspondence in a timely and professional manner • Coordinate appointments and follow up on client matters • Support preparation and submission of documentation in accordance with internal and regulatory requirements • Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups • Provide general administrative and personal support, and handle ad-hoc duties as assigned Performance Expectations • Accuracy: Able to complete tasks with minimal errors and strong attention to detail • Responsiveness: Emails and client enquiries to be attended to within 1–3 working days • Efficiency: Able to manage and complete tasks within stipulated timelines • Ownership: Proactive and takes initiative to follow up on pending matters without constant supervision • Organisation: Maintains clear, structured, and up-to-date records Requirements • Minimum GCE ‘O’ Level / Diploma in any discipline • Prior experience in administrative or personal assistant roles is preferred • Proficient in Microsoft Office (Excel, Word, Outlook) • Strong organisational skills and ability to multitask effectively • Good communication skills (written and verbal) • Proactive, takes initiative, and able to work independently Language Requirement • This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs. Work Environment • 5-day work week • Office-based role in Singapore • Training and guidance will be provided