Project Analyst

Job Description • Assist ingathering and documenting user requirements and system specifications. • Support the Project Lead and Chief of Staff in preparing test scenarios, test cases, and system documentation. • Coordinate meetings, reserve meeting rooms, take minutes, and follow up on action items. • Assist in master data maintenance, report generation, and dashboard updates. • Provide administrative support for project-related tasks. • Track progress of project deliverables and update project schedules timely. • Liaise with end users and vendors on assigned tasks. • Support end users by providing first level support. • Perform basic troubleshooting and escalate technical issues to third party vendor support as required. • Assist in the development and update of SOPs and user guides. • Any ad-hoc duties assigned. Requirements • Diploma in Business Analytics or its equivalent • Proficiency in MS Office (Excel, Word, PowerPoint) • Familiarity in data analysis tools such as Power Automate, Power Query, SQL and Python will be advantageous • Have a quality mindset with acute attention-to-detail skills • Excellent analytical and problem-solving skills • Excellent communication, interpersonal, and presentation skills • Able to work independently and collaboratively in a team, manage multiple tasks, and perform effectively under tight deadlines • Self-starter with a keen sense of urgency and an open mind to learn