Program Manager (Manufacturing)

Job Description We are looking for a driven Program Manager to take ownership of key customer programs and projects from initiation through successful customer fulfilment. This is a highly visible, customer-facing role where you will serve as a key interface between Ichor and our customers, translating customer requirements into clear execution plans and working across Engineering, Operations, Supply Chain, Planning and other functions to deliver on commitments. Responsibilities • Establish and nurture strategic relationships with customers to understand their needs and expectations. • Provide support for day-to-day operations and shipments, ensuring customer satisfaction. • Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On-Time Delivery targets, and inventory goals. • Work closely with teams to address challenges and ensure timely project completion. • Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements. • Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion. • Compile reports for management review to provide insights into program progress. • Manage backlog and prioritize customer needs while identifying new business opportunities. • Allocate resources effectively to ensure seamless operations and successful program execution. • Analyze data and compile reports for management review, offering valuable insights and recommendations. • Undertake any other related program or project management tasks assigned by supervisors. Qualifications • Degree in Engineering or a related field. • 3 years of relevant experience in Program Management and Planning in a high-mix, fast-changing manufacturing environment. • Proficiency in basic reporting tools such as PowerPoint and Excel. • Demonstrated excellent stakeholder management, influencing, and problem-solving skills. • Ability to perform effectively in a multitasking environment under pressure. • Knowledge of MRP, Oracle, and Agile systems. • Strong communication and presentation skills. • Certified Project Management Professional (PMP) certification is a plus. • Experience in semiconductor-related industries is preferred. Why Join Ichor? • Competitive Rewards & Benefits – AWS, quarterly variable bonus, employee stock purchase plan, medical, dental, optical benefits, and shift allowance where applicable. • Be Part of the Semiconductor Industry – Support advanced semiconductor manufacturing through innovative products, precision manufacturing, and critical technologies. • Learning & Development – Build your skills through hands-on experience, on-the-job learning, training, and education upgrading support. • Career Opportunities – Take on new challenges and build your career with a global organization that recognizes and rewards your contributions. • People & Culture – Be part of an inclusive workplace that values innovation, collaboration, operational excellence, honesty, reliability, and employee wellbeing.