Supervisor

Supervisor – Coffee Shop Job Scope & Requirements • Oversee daily coffee shop operations, including opening and closing of outlet. • Supervise staff and coordinate daily manpower deployment. • Handle cashiering, customer orders and customer complaints. • Monitor daily sales and prepare sales records. • Check inventory and arrange replenishment of beverages and supplies. • Coordinate with stallholders, suppliers and delivery personnel. • Maintain cleanliness and ensure hygiene standards are followed. • Assist with recruitment, training and supervision of staff. • Must be willing to perform hands-on duties , including serving customers, clearing tables and general cleaning when manpower is short. • Able to work long hours, weekends and public holidays according to roster. • Must be comfortable working in a busy, hot and fast-paced coffee shop environment . • Able to stand and walk for prolonged periods. • Must be willing to cover duties when staff are absent or during peak periods. • Rest days according to operational requirements. • Prior coffee shop/F&B supervisory experience preferred.