Senior Officer, Marketing Operations (1-year contract)

We are looking for a detail-oriented and proactive Marketing Operations Officer (1-year contract) to support the execution and operational management of marketing initiatives. This contract role is ideal for someone who is meticulous and organised, and with a passion for enabling marketing success through efficient processes and reconciliation. Job Description Responsibilities Finance Support • Coordinate with internal functions within Marketing to maintain marketing spend tracker, monthly accruals and rolling forecasts. • Coordinate with external media vendors, agencies and other marketing partners to track spend against budget. • Review and verify invoices from media vendors, agencies and other marketing partners. • Work with Finance and Procurement teams to process payments and maintain audit-ready documentation. Reporting • Extract campaign performance data from media agency and vendors, and formulate reports for internal and external sharing. • Support preparation of reports for presentations to internal and external audience, including providing first-level analysis. • Support Digital Marketing & Market Development internal data requests (using Tableau). Admin Support • Provide logistics and admin support for meetings with tourism organisations/airport partners • Handle Airport Pass applications, including liaising with HR and/or Security Department, Changi Airport Group, Certis and Airport Police Department, to support marketing activities, when the need arises. Requirements • Diploma in Marketing, Business, Finance, or related field • 1-2 years of experience in marketing coordination, admin or operations preferred • Strong attention to detail with excellent organisation and multi-tasking skills • Strong communication and interpersonal skills • Positive, proactive and adaptable • Basic understanding of digital marketing platforms (e.g. Meta Ads Manager, Google Ads) is a bonus • Proficient in Microsoft Office