Senior Implementation Manager

You will join our team in Singapore to play a crucial role in growing Wise Platform by delivering our highest impact partner integrations. You’ll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams. This role is ideal for an established professional with a track record of delivering complex programs of work in financial services, particularly in the banking and payments sectors. If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply. Your mission: • Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery. • Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders. • Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance. • Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure. • Build and nurture excellent relationships with partners, ensure they love the experience we offer them. • Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency. This role will give you the opportunity to: • Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses. • Help scale the Implementation function, by leading initiatives to improve our processes. • Deliver new and innovative solutions, finding new ways of working that have not been done before. • Travel to work with our teams and meet with partners around the world. Qualifications • At least 8 years of relevant experience in project management ideally in the banking/fintech sectors. • Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch. • Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes. • Proven ability to identify, manage and mitigate risks through strong project governance. • Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements. • Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience. • Expertise in resolving challenges, making impactful decisions, and acting autonomously. • Demonstrated expertise in strong decision-making and overcoming complex challenges.