IOT Field Engineer - Industrial & Embedded AI

IOT Field Engineer - Industrial & Embedded AI Location: Based in Singapore (Required to travel for deployments such as SEA, Australia, Europe and the Middle East) Groundup.ai aims to empower every workplace to be an AI-driven company. We envision that our clients will be using our AI tools as a foundation in their everyday operations. As we continue bringing our innovative approach to fast-growing companies across manufacturing, aerospace, logistics, and maritime, we are looking for an IoT Field Engineer to join us on this exciting journey. This role is critical in deploying, managing, and optimizing our proprietary IoT hardware and AI-driven maintenance solutions at challenging sites, including manufacturing, shipping, oil & gas, and more. You will ensure that our field deployments operate smoothly, enabling uninterrupted data collection and analysis. As an IoT Field Engineer, you will not only be responsible for installing, configuring, and supporting our IoT solutions on-site, but also for helping design practical deployment architectures that are technically sound, commercially viable, and cost-disciplined. You will play a key role in translating customer site requirements into implementable solutions, preparing deployment cost assumptions, securing customer buy-in, and ensuring that projects are delivered according to scope, budget, and intended operational outcomes. This is not a pure installation role. We are looking for someone who can think like an engineer, act like a project owner, and make commercially responsible decisions on behalf of the company. As part of our IoT, AI, and Data Analytics team, you will work in a fast-paced environment with a talented, international team to deliver industrial-grade solutions that drive cognitive maintenance, machine health monitoring, and workplace safety. We value team members who take ownership, move fast, and are hungry to build impactful solutions. We’ve secured strategic partnerships and government recognition for our work—now we’re scaling further, and we want you on board. Key Responsibilities Deployment & Project Coordination • Plan and execute IoT hardware deployments tailored to client site requirements. • Perform on-site installation and configuration of our software and hardware solutions. • Coordinate with internal teams (R&D, Product, Sales) to ensure smooth installation, integration, and commissioning of devices. • Safe commissioning and handover: Perform pre-commissioning checks, functional testing, device configuration, power-on validation, signal verification, fault diagnosis, and handover documentation. • Ensure all required electrical testing, inspection, certification, or energisation approval is completed by the appropriate authorised person before equipment is placed into operation. Electrical, Circuitry & Safe Site Installation Work • Perform low-voltage IoT electrical integration work: Carry out basic low-voltage electrical and circuitry tasks relating to IoT deployments, including device wiring, cable termination, connector assembly, sensor connection, gateway power-up, and integration with approved power sources, control panels, or industrial equipment interfaces. • Work within the authorised electrical scope: Perform only electrical work that is within the employee’s competency, training, certification, and company-authorised scope. Any regulated electrical installation, modification, repair, energisation, inspection, or certification work must be carried out by, or under the supervision of, an appropriately qualified Licensed Electrical Worker, professional engineer, client-appointed electrical contractor, or other authorised person as required by applicable laws and site requirements. • Handle low-voltage DC and industrial power interfaces safely: Work primarily with low-voltage DC systems, typically including 5V, 12V, and 24V DC systems, and understand safe working principles when interfacing IoT equipment with industrial AC power supplies, control panels, isolators, power distribution points, and other electrical infrastructure. Infrastructure Management • Maintain the stability and reliability of deployed IoT systems to ensure uninterrupted data flow and operation. • Monitor device performance, diagnose, and resolve technical issues proactively. Technical Support & Troubleshooting • Provide on-site and hands-on technical support to resolve client hardware-related issues quickly. • Train clients on product usage and maintenance best practices. • Conduct root cause analysis and implement preventive measures to minimize downtime. • Use diagnostic and test equipment: Use multimeters, clamp meters, oscilloscopes, signal testers, insulation testers where appropriate, and other diagnostic tools to verify continuity, voltage, current, grounding, polarity, signal integrity, sensor output, and device communication during installation, commissioning, and troubleshooting. • Assemble and troubleshoot basic circuits: Assemble, modify, and troubleshoot basic electrical and electronic circuits used in IoT deployments, including soldering, crimping, ferruling, cable dressing, labelling, use of connectors, terminal blocks, DIN rail components, fuses, relays, power supplies, and enclosure-mounted components. Solution Architecture, Costing & Commercial Implementation • Design practical, cost-effective IoT deployment architectures based on each customer’s site conditions, operational requirements, asset criticality, connectivity constraints, safety requirements, and project outcomes. • Translate customer requirements into clear solution architecture proposals, including recommended sensor types, gateway placement, network/connectivity design, installation approach, data flow, edge/cloud integration, and deployment methodology. • Prepare the technical and cost structure for proposed deployments, including hardware quantities, installation effort, manpower requirements, third-party vendor costs, logistics, t…