Executive, Community Engagement

Duties and Responsibilities 1. Volunteer Management & Engagement • Manage the recruitment, onboarding, coordination and deployment of volunteers. • Plan and conduct volunteer engagement activities to foster meaningful participation. • Maintain accurate volunteer records, attendance, participation and engagement data. • Develop and maintain positive relationships with schools, corporations, community groups and individual volunteers. • Support volunteer appreciation, recognition and retention initiatives. • Gather volunteer feedback and identify opportunities to improve the volunteer experience. 2. Donor Management & Engagement • Support the cultivation, engagement and stewardship of donors. • Maintain accurate and up-to-date donor records, donation information and correspondence. • Manage donor communications, acknowledgements, thank-you letters, receipts and other activities. • Assist in identifying and developing new donor and community partnership opportunities. 3. Programme Coordination & Admin Support • Coordinate and support resident activities and programmes involving donors, volunteers and community partners. • Manage the necessary documentation, logistics and administrative processes for donor and volunteer-related activities, as well as other departmental administrative requirements. • Liaise with relevant departments to ensure programmes and activities are well-coordinated, adequately supported and aligned with operational requirements. • Ensure all activities are conducted in a manner that prioritises the safety, dignity, well-being and needs of residents. 4. Communications & Relationship Building • Support the sharing of resident, volunteer and donor stories to demonstrate the impact of community support. • Build positive and professional relationships with stakeholders and represent Bright Hill Evergreen Home appropriately. Job Requirements • Minimum GCE O-Level or Diploma in related field. • Minimum 2-3 years of working experience in community engagement, partnerships, event coordination or volunteer management, preferred but not mandatory. • Excellent relationship-building skills to connect with diverse group of stakeholders. • Familiarity with MS Office, collaboration tools and digital social platforms. • Organised, reliable and able to manage multiple tasks concurrently with minimum supervision. • Able to work on evenings, weekends or Public Holidays as and when required.