Outsource Supervisor

Duties and Responsibilities: - Lead team of Outsource Assistants and Seniors - Provide guidance to team members - Book-keeping and preparation of management accounts - Preparation of Statutory report (Financial Statements and Notes to the accounts) - Preparation of custom reporting packages based on client requirements - Where clients are audited, provide support with respect to services provided to the client - Cash management and payment processing - GST preparation and filing - Payroll processing · Preparation of payroll details (including calculation of OT, allowances etc.) · Payroll disbursement · Leave management · Preparation of IR8A and IR21 - Handle portfolio of clients, including assignment of jobs to team members - Responsible for billings and debtor management for portfolio - Review work by Assistants and Seniors - Managing team workload to meet client deadlines · Where possible or required, this would include negotiation with the client on deadlines and corresponding fee adjustments - Propose resolution steps for issues that may arise with clients - Report to director on the following · Issues that arise with clients · Anticipated issues that may arise (eg Deadline not able to be met) · Time spent by team on jobs Requirements: - A degree in accountancy and/or equivalent professional qualification - At least 4 years of relevant experience from a professional services firm in an Business Process Outsourcing (Client Accounting) environment - Proficient with accounting software - Meticulous with good accuracy and attention to detail - Good communication and interpersonal skills - Good knowledge and understanding of Singapore requirements on accounting, GST and payroll