Facilities Officer

Roles & Responsibilities • Provide administrative support to the Management. • Ensure efficient operations and management of the facilities within the property. • Provide concierge service as well as attend to residents’ needs or enquiries and resolve issues in a timely, friendly, and efficient manner. • Escalate service-related enquiries / feedback to the Management. • Oversee and coordinate the activities and works of vendors and contractors and provide the Management with reports on vendor's and contractors’ performance, quality and value of works when required. • Communicate house rules and health & safety requirements to visitors and contractors. • Ensure the proper maintenance of the facility and property and identify problematic facilities and report to the Management. • Identify hazards and assess risk within the assigned areas of responsibility. • Manage the administration, usage of computerised systems / softwares as well as deployed systems. • Perform basic troubleshooting and replacement of equipment. • Any other duties as assigned within the scope of the job to meet the needs and requirements of the property and/or the Mangement. Requirements • Customer-oriented with polite and professional demeanour. • High attention to detail. • Minimum 3 years of experience in a service sector. • Excellent communication and interpersonal skills. • Proficient in Microsoft Office applications. • Good command of English (Reading, Listening, Speaking, and Writing). • Able to perform 6-day work week including weekends and Public Holidays.