Chief Operating Officer

Reporting Line: CEO Key Responsibilities • Translate the Group’s business strategy into operational plans, measurable objectives, and performance targets. Provide regular operational reports and recommendations to the Group’s senior leadership and Board. • Lead annual business planning, budgeting, and resource allocation in collaboration with regional management and finance teams. • Monitor business performance, including revenue, profitability, operating costs, inventory, and service delivery, and implement corrective actions where required. • Drive market expansion initiatives, including assessing opportunities, establishing operational capabilities, and supporting new market launches. • Establish and improve operating procedures, reporting systems, internal controls, and accountability across the Group. • Oversee operations, corporate structure, and compliance across group entities in Singapore, Hong Kong, Japan, and Europe. • Design and manage cross-border trade and distribution arrangements supporting the Group's regional business. • Work with finance, legal, and local management teams to address operational risks and ensure compliance with applicable requirements. • Develop regional leaders and cross-functional teams, promoting collaboration, performance management, and succession planning. • Identify and evaluate overseas business opportunities, and lead the incubation and commercial validation of new ventures. • Lead operational improvement and digitalisation initiatives to enhance productivity, efficiency, and customer experience. • Lead the Group's AI transformation, automating business, finance, and compliance processes and drive the adoption of AI-enabled workflows across product development, marketing, and e-commerce to improve productivity and support scalable business growth. • Establish lean operating models for new projects, defining budgets, milestones, and performance metrics to guide investment and expansion decisions. Requirements • Bachelor’s degree in Business Administration, Operations Management, Finance, or a related discipline, or equivalent relevant professional experience. • At least 10 years of relevant experience in business operations or general management, including at least 5 years in a senior leadership role. • Demonstrated experience managing operations across multiple markets and leading cross-functional teams. • Experience in consumer electronics, technology, distribution, or a related industry is preferred. • Proven ability to manage budgets, improve profitability, and deliver measurable operational results. • Strong understanding of business planning, supply chain operations, distribution channels, and operational risk management. • Experience implementing process improvements and supporting business expansion. • Hands-on experience leading AI-enabled process automation or digital transformation in a business context. • Strong analytical, communication, negotiation, and stakeholder management skills. • Ability to operate effectively in a dynamic international business environment. • Willingness to undertake business travel as required.