Desktop Engineer (Permanent)

IT Systems Officer Department: Information Technology Employment Type: Permanent Location: Singapore About the Role We are looking for an IT Systems Officer to support and administer our Microsoft 365 environment, end-user systems, and IT infrastructure . The role will provide L1/L2 technical support, maintain IT systems and security, and work with internal teams and vendors to ensure reliable IT operations. Key Responsibilities • Administer and support Microsoft 365, Microsoft Intune, and Microsoft Defender . • Provide L1/L2 technical support to users onsite and remotely, including vessel environments. • Troubleshoot hardware, software, network, and system issues . • Monitor system performance, security, backups, and updates. • Manage IT hardware deployment, replacement, lifecycle, and asset inventory. • Coordinate user onboarding and offboarding . • Maintain IT documentation, procedures, and system records. • Coordinate with vendors on IT services, procurement, and issue resolution. • Perform regular IT operational checks and support system improvements. • Provide after-hours/weekend standby support and overseas travel when required. Requirements • Minimum 3 years of L1/L2 IT support experience in a medium to large enterprise environment. • Minimum 2 years of hands-on Microsoft 365 administration experience. • Working experience with Microsoft Intune and Microsoft Defender . • Minimum 2 years of exposure to network and firewall support . • Strong troubleshooting, communication, and problem-solving skills. • Able to work independently and as part of a team. • Willing to support after-hours/weekend standby and travel overseas when required. Preferred • Microsoft 365 or Azure Administrator certification . • Experience supporting maritime, offshore, or vessel environments . • Experience with IT procurement and vendor management. 🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/cadeguino/ 📧 Chally | chally@talentsis.com.sg Talentsis Pte Ltd | EA No: 20C0312 Only shortlisted candidates will be notified.