Customer Service & Administrative Coordinator

Join our mover and warehousing team as a Customer Service & Administrative Coordinator, delivering accurate data handling and responsive customer support in a fast-paced environment. Responsibilities • Enter data accurately and efficiently to maintain up-to-date records • Manage incoming leads by promptly responding to customer enquiries to ensure timely communication • Record customer enquiries and relay detailed information to the Sales Team for follow-up actions • Provide administrative support by organizing documents, invoicing entry and coordinating team communications • Assist with ad-hoc duties as assigned to support operational needs Preferred competencies and qualifications • Experience in customer service to enhance customer interactions and problem resolution • Proficient interpersonal and communication skills to coordinate effectively across teams • Ability to work independently and proactively in a fast-paced environment • Basic computer literacy, including Microsoft Office and Google Workspace, to perform daily tasks Benefits • Full CPF Contribution • Leave: Annual / Medical / Childcare / Paternity • Medical Claim Reimbursement • Insurance Coverage • Annual Bonus / AWS Work Day & Hours • 5.5 days work week • Monday to Friday: 8.30am - 5.30pm • Saturday: 8.30am - 12.30pm Other Information • Location: Tradehub21 (Jurong) • Salary: $2,200 – $2,500 (based on experience)