Clinic Supervisors (GP Clinic, Choa Chu Kang)

About the Opportunity We are seeking high organized and experienced Clinic Supervisor/Manager to oversee the daily operations of our GP clinic in My Family Clinic (Choa Chu Kang) The successful candidate will provide support, direction, and oversight of the day-to-day operations, manage staff and development, ensuring quality patient care, and maintain a safe and efficient work environment. What You'll be Doing • Oversee day-to-day operations of the clinic; including and not limited to team supervision in their execution of daily activities, managing rosters, resource planning, slots management and downtime process. • Support implementation of policies and procedures to improve clinic operations • Maintain accurate patient records and ensure patient confidentiality • Manage inventory and ordering of medical supplies and equipment • Oversee maintenance and cleanliness of clinic facilities • Handle patient complaints and concerns in a timely and professional manner • Oversee the clinic’s finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department. • Perform frontline services, clinical support and any operational duties during peak hours or when there is a shortage of manpower. • Perform any other ad-hoc duties which may be assigned. What We Are Looking for • NITEC/Higher NITEC/GCE 'N' or 'O' level, with 3 years’ experience in outpatient GP Clinic, preferably with supervisory/management experience. • Advanced knowledge in relevant government and insurance schemes and subsidies. • Knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process. • Highly effective in supervision, coaching and motivate team members. • Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service. • Possess strong interpersonal and communication skills. • Familiar with clinic management application. To learn more about our organization, please visit: • https://alliancehealthcare.com.sg. • https://www.myfamilyclinic.com.sg.