Software Implementation Consultant

Job Responsibilities • Participate in all stages of ERP project implementation, including requirements gathering, solution design, system configuration, testing, go-live, and post-implementation maintenance. • Communicate with clients to understand their business needs and provide professional and practical solutions. • Prepare and maintain project-related documentation, including requirements specifications, solution/design documents, test documentation, user manuals, and other relevant project materials. • Conduct system training for clients and provide support in addressing their questions and system-related inquiries. • Monitor project progress, coordinate with relevant stakeholders, and identify and resolve project issues in a timely manner. Competency Requirements 1. Education • Bachelor’s degree or higher in Computer Science, Information Technology, or a related field. 2. Experience • At least 1 year of experience in software project implementation . • Candidates with experience in the following industries are preferred: Footwear / Apparel Home Furnishings Daily Chemicals / FMCG Beauty / Cosmetics Jewelry Food & Beverage 3. Professional Skills 3.1. Database & Technical Skills • Proficient in MySQL databases and SQL queries . • Proficient in Microsoft Office applications. 3.2. Retail & Business Process Knowledge • Familiarity with retail business processes, including: E-commerce / OMS Store POS Distribution Finance • Experience in business analysis and developing business solutions is preferred. 3.3. Project Delivery • Ability to independently deliver small- to medium-sized software implementation projects . • Familiarity with software project delivery methodologies and processes. • Project management experience is preferred. 4. Other Skills • Strong communication, coordination, and interpersonal skills. • Excellent analytical and problem-solving abilities. • Strong self-learning ability and adaptability. • Resilient mindset with clear thinking and a strong sense of responsibility. • Professional, committed, and able to work effectively in a high-pressure environment. • Willingness to take on challenges and work independently. • No business travel is required for this position. 5. Preferred Certification • PMP certification is an advantage.