Medical Record Officer - City

JOB POSITION : MEDICAL RECORD OFFICER Timing: 8am-5:30pm / 8am-1pm Workdays: Mondays to Saturdays Contract & Permanent Primary Responsibilities and Duties: • Accurately manage medical records through scanning, indexing, retrieval, processing, and delivery. • Assist in the tracking, organization, and maintenance of medical records. • Ensure proper storage and archiving of medical records for easy retrieval and compliance with regulations. • Arrange the secure transfer of documents to respective clinics, patients, or stakeholders as required. • Provide administrative support for medical records management, including data entry and report preparation. • Collate all aspects of medical reports, verify completeness, and ensure accuracy before delivery. • Maintain continuity of work operations by documenting and communicating actions, irregularities, and follow-up needs. • Ensure strict compliance with PDPA by maintaining accuracy and privacy in report management and when sending reports to clients and handling of documents containing patient’s medical information. • Participate in on-site reports management for specific projects or assignments. • Retrieve medical records by following chart-out procedures and document reasons for any missing records. • Retrieve medical records for complaints management and tracing purposes as required. • Prepare health screening reports for review appointments or upon patient requests. • Liaise with other departments for results, reports, and follow-ups on pending cases to expedite processes. • Ensure all medical records and reports meet the company’s target turnaround times. • Assist in preparing documentation for examinations such aspre-employment examinations, work permits, VISA medicals and other form of medical examinations. • Supervise less experienced staff and provide guidance to address their learning needs. • Collate and prepare medical reports for corporate summaries or MOM reporting. • Follow up with relevant stakeholders to resolve outstanding issues as necessary. • Maintain effective communication and collaboration with patients, team members, and cross-departmental colleagues. • Adhere to the organization’s policies, procedures, and standard protocols. • Uphold service quality, ensuring compliance with infection control, safety standards, and operational guidelines. • Management of patients’ records in accordance with PDPA act • Carry out any additional tasks assigned by the Clinic Supervisor, Clinic Manager, Operations Executives, or Operations Manager Key Skills: • Strong organizational and time management skills to handle multiple tasks effectively. • Attention to detail and accuracy in managing medical records and reports. • Proficiency in data management and tools such as Microsoft Office. • Knowledge of PDPA regulations and best practices for medical records management. • Excellent written and verbal communication skills. • Ability to work independently and as part of a team in a fast-paced environment. • Problem-solving skills and a proactive approach to work. Qualifications: • Minimum GCE “O” Levels • At least 1–2 years of experience in medical records management or healthcare administration. • Experience in handling sensitive data and ensuring compliance with data protection standards. Requirements: • Able to start work immediately or within a month • Must be fully vaccinated for Covid, MMR (Mumps, Measles & Rubella, TDAP, Hep B) • Position is open only to Singaporeans & Singapore PRs only Please send your detailed resume in editable MS Word format, no graphics or formatting , together with relevant certificates in PDF to hadijah@fortressintelligence.com.sg. If you have any questions, please call / WhatsApp to 63348311. Please do not send any resumes / documents via WhatsApp.