QA Executive (QA/IMR/ IETS Competent)

Job description Key Responsibilities: Quality Management System (QMS) • Ensure all company processes and operations are effectively implemented in accordance with established policies, SOPs, customer requirements, and applicable statutory and regulatory requirements. • Develop, implement, maintain, and continually improve the Quality Management System (QMS) in compliance with ISO 9001:2015. • Oversee document and record control for quality-related procedures, work instructions, specifications, forms, and records to ensure accuracy, consistency, traceability, and effective document control. • Plan, coordinate, and lead internal audits, management review meetings, corrective action follow-ups, and continual improvement activities. • Coordinate and manage all audits including external certification audits, customer audits, OEM audits, and relevant regulatory inspections. • Prepare and present periodic quality performance reports, trend analysis, and key quality indicators to management and during Management Review Meetings (MRM). Quality Assurance • Manage customer complaints, quality feedback, and product non-conformities by ensuring timely investigation, Lead investigations into product quality issues, process deviations, and customer complaints through effective root cause analysis and implementation of appropriate corrective and preventive actions (CAPA). • Ensure quality inspection reports, testing records, Certificates of Analysis (COA), NCRs, audit reports, and other QA/QC documentation are properly prepared, maintained, and traceable. • Ensure manufacturing processes are consistently carried out in accordance with approved specifications, SOPs, GMP, HACCP, food safety requirements, and established quality standards. • Conduct training and coaching for personnel to strengthen quality awareness. Industrial Effluent Management (CePIETSO - BP): • Supervise the operation and maintenance of the Industrial Effluent Treatment System (IETS) and liaise with the Maintenance Team / external contractors for equipment repair and servicing. • Ensure effluent discharge complies with the limits set under the Environmental Quality (Industrial Effluent) Regulations 2009. • Oversee sampling and laboratory testing of effluent for key parameters such as pH, BOD, COD, TSS, etc. • Prepare and submit relevant reports and monitoring data to the Department of Environment (DOE). • Conduct and maintain daily, weekly, monthly, quarterly or yearly environmental monitoring and record keeping. • Support in environmental audits, inspections and corrective actions. Requirements 1. Diploma or Degree in a relevant field such as Science, Engineering, food science, or quality management 2. Minimum 3 years experience in food manufacturing industry, QA, audits, and documentation 3. In-depth knowledge and practical experience ISO 9001:2015, HACCP, Codex and food regulations. 4. Hands-on experience and strong understanding in ISO certification processes, including implementation, surveillance audits, and recertification. 5. Preferably certified Competent Person by DOE for Wastewater Treatment Plant (WWTP) management: CePIETSO-BP 6. Good communication, interpersonal and coordination skills. 7. Able to work independently with strong analytical and problem-solving skills. 8. Computer literate (MS Word, Excel, PowerPoint). 9. Proficient in English and Bahasa Malaysia is an added advantage. 10. Committed, organized and good time management Job summary Responsible for managing QA and IMS compliance, including ISO 9001, HACCP, food safety standards, audits, QC activities and IETS operations Job details • Salary: RM 3,200 a month • Education: Bachelor's or Equivalent • Contract: Permanent • Working hours: Normal Hour • Openings: 1 • Sector: Manufacture of food products • Closes: 2026-11-06 About Carjen Food Sdn Bhd (50-250 employees) 1. Carjen Food Sdn. Bhd. telah didaftarkan dan diperbadankan di Malaysia, sejak tahun 1997. 2. Pengkhususan dalam pembuatan Mi Segera dan Keropok. 3. Visi Kami adalah untuk menjadi Pembekal Mi Segera dan Makanan Snek berkualiti tinggi yang terkenal di peringkat antarabangsa dan menjadi jenama utama di Malaysia dalam tempoh lima tahun akan datang. 4. Misi kami adalah komited untuk menjadi Pengeluar Mi Segera dan Makanan Snek NOMBOR SATU di Malaysia dengan membekalkan produk – produk berkualiti tinggi dan perkhidmatan yang cemerlang kepada semua pelanggan pada setiap masa.