ServiceNow Administrator

Key activities: - Support the release management process, including packaging, deployment, and troubleshooting across the ServiceNow platform. - Act as a liaison with cross-functional teams to coordinate deployments and resolve operational issues related to ServiceNow. - Support proactive monitoring of the platform to ensure consistent performance and operational stability. - Conduct basic troubleshooting for platform-related incidents and escalate issues as required. - Collaborate effectively with internal teams to ensure all platform operations adhere to defined processes and best practices. - Perform daily operational tasks such as scheduled job monitoring, health checks, and ensuring the overall stability of the system. - Support communication between teams to streamline operations and deployment activities. Job details • Salary: RM 8,000 a month (negotiable) • Education: Bachelor's or Equivalent • Contract: Permanent • Working hours: Night Shift • Openings: 4 • Sector: Financial service activities, except insurance/takaful and pension funding • Closes: 2026-11-07 About Commerz Global Service Solutions Sdn Bhd (More than 250 employees) Founded in 2012, Commerz Global Service Solution Sdn. Bhd formerly known as (Commerz Trade Services Sdn. Bhd.) is a 100% owned subsidiary of Commerzbank AG. Catering to multiple branches across Asia, Europe and America, we contribute to increase profitability, standardize quality and leverage synergies for Commerzbank AG into one central hub ensuring cost efficient processing. With our global expertise and network, we are ideally positioned to deliver a wide range of global services and comprehensive solutions to meet the needs of our clients. Our approach to Risk Management is premised on well-established governance and control processes, using the 'three lines of defense' model. Over the years, our Risk Management function has been further strengthened and refined the Enterprise Risk Management (ERM) framework, the Business Continuity Program (BCP), Anti Money Laundering/Countering Financing of Terrorism (AML/CFT), and the Sanctions programs. In addition, the Know Your Customer (KYC) capabilities were enhanced through acquisition of AML/CFT and Sanction Screening tools.