IT Solutions Engineer

Key Responsibilities: • Provide technical support, implementation, and troubleshooting for IT infrastructure and business solutions. • Install, configure, maintain, and support servers, networking equipment, firewalls, wireless systems, and related IT infrastructure. • Support Microsoft technologies, including Windows Server, Active Directory, Microsoft 365, Exchange, SharePoint, Teams, and related cloud services. • Assist in the deployment, migration, upgrading, and maintenance of customer IT systems and applications. • Perform network configuration and troubleshooting, including LAN/WAN, VLAN, VPN, Wi-Fi, switching, routing, and firewall environments. • Conduct system health checks, troubleshooting, preventive maintenance, and technical assessments. • Assist with cybersecurity solutions, security hardening, vulnerability remediation, patching, backup, and disaster recovery activities. • Prepare technical documentation, implementation plans, configuration records, reports, diagrams, and handover documents. • Provide onsite and remote technical support to customers and resolve technical incidents within agreed service requirements. • Work closely with customers, vendors, project managers, sales teams, and other technical personnel during project implementation and support activities. • Assist in solution design, product evaluation, proof-of-concept testing, and preparation of technical proposals where required. • Perform other IT-related duties and technical assignments as required. Preferred Qualifications: • Degree in IT, Computer Science, Computer Engineering, Networking, or related disciplines. • Preferably 1–3 years of experience in IT infrastructure, system integration, networking, Microsoft technologies, cloud services, or technical support. • Candidates should possess good troubleshooting and communication skills with hands-on knowledge of servers, networks, firewalls, Microsoft 365, virtualization, backup, and cybersecurity solutions. • Relevant IT certifications will be an added advantage. Fresh graduates with strong technical knowledge and a willingness to learn may also be considered. Job details • Salary: RM 3,500 a month • Education: Bachelor's or Equivalent • Contract: Permanent • Working hours: Normal Hour • Openings: 1 • Sector: Computer programming, consultancy and related activities, Other professional, scientific and technical activities • Closes: 2026-11-06 About Mfinity Technologies Sdn. Bhd. (10-50 employees) Mfinity Technologies Sdn. Bhd. (F.K.A Mlabs Research Sdn. Bhd.) was incorporated on 28th July 1997, in Malaysia. Initially focused on the wholesale of computer hardware, software, and peripherals, the company has since expanded its offerings to include a wide range of information and communication technology (ICT) services. Today, Mfinity Technologies is a premier digitalisation system integrator, dedicated to transforming businesses through cutting-edge technology. Founded with a vision to bridge the gap between traditional operations and modern digital solutions, we have grown into a trusted partner for companies seeking to innovate and excel in the digital age. Our expertise lies in AI-driven IT solutions, comprehensive system maintenance, and reliable IT outsourcing services. We pride ourselves on being certified in top-tier technologies, including CISCO, Microsoft, Kaspersky, Lenovo, and Dell. These certifications reflect our commitment to maintaining the highest standards of quality and proficiency in the industry.