Sales Assistant (MVNO HelloSIM)

Onboarding & Registration: Primary focus is to directly sign up and assist customers with registering HelloSIM Pre-paid SIM cards. On-the-Ground Outreach: Promote and register HelloSIM Pre-paid SIM cards directly to customers at their places of work, residence, and leisure areas. Location-Based Activation: • Be stationed at assigned Merchantrade Branch locations. • Conduct field visits to migrant worker-populated locations for marketing, awareness campaigns, and customer education. Post-Registration Support & Education: • Educate newly registered customers on how to perform top- ups/reloads. • Guide customers on purchasing HelloSIM Packs via the HelloSIM App, Merchantrade Money App, Merchantrade branches, and authorized retail outlets. Regulatory & Process Compliance: Ensure 100% compliance during every registration process by adhering strictly to internal company guidelines and MCMC regulatory standards (e.g., e-KYC / ID verification). Ad-Hoc Support: Execute any other duties as assigned by Management from time to time Job details • Salary: RM 2,200 a month • Education: SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent • Contract: Permanent • Working hours: Normal Hour • Openings: 3 • Sector: Financial service activities, except insurance/takaful and pension funding • Closes: 2026-11-07 About Merchantrade Asia Sdn. Bhd. (More than 250 employees) Mission-Our mission is to shape the communications and money services business by developing innovative solutions to make connections easier, quicker and more convenient. Goal-Our goal is to revolutionise convenience and enrich lives with our digital platforms – to make connections easier, quicker and more convenient. Our 3 Pillars Business: -Digital Payment Services -Money Services Business -Mobile Services Our Achievement: 2010-Pay out network to 9 countries with 70,000 delivery locations 2011-Launched 1st non-bank online remittance portal, e-remit 2012-Launched money exchange service 2013-FPX Top Merchant Award 2014-Operates 70 outlets & Pay out to 200,000 delivery locations 2015-Launched online currency exchange portal e-forex -Launched Wholesale Currency Business -Appointed 300 sub-agents in Malaysia 2016-Launched BizPayments -Best Remitance Breakthrough Transfers Award -Best Retail Money Transfer Operator Award 2017-Launched Ozopay an eCommerce payment gateway platform -Acquired Vital Rate Sdn Bhd -Operates 84 outlets -Appointed 400 sub-agent locations -MAMSB MCX Award:Most Outstanding Customer Experience Award -Winner for Interbank GIRO [IBG] Campaign 2017-SMEs, Partnerships and Sole Proprietorships category 2018-Officially launched Merchantrade Money Visa Prepaid Card -Nominated by Malaysia Fintech Award : Prominet Enterprise of the year category -Florin Asia Innovation Awards 2018 : 1st Runner Up (Merchantrade Money) 2019-Remtech Award 2019 (Popular Votes)