IT Executive / IT Engineer

Key responsibilities - To provide Technical Support and assistance for incoming queries and issues related to computer systems, software, hardware, ERP systems, MES (Manufacturing Execution System). To diagnose and troubleshoot technical issues, including network connectivity problems. - Hardware and Software Maintenance - Install, configure, and maintain computer systems, servers, printers, MES terminals, barcode scanners, and other hardware devices. Install and upgrade software applications, ensuring compatibility and optimal performance. - Network Administration – Assist in the setup, configuration, and maintenance of network infrastructure. Troubleshoot and resolve network issues including connectivity problems and security concerns. - User training - Conduct training sessions for end-users on the use of hardware, software, ERP systems, MES and other IT resources. Create documentation and manuals to assist users in resolving common issues independently -Security and Data Protection - Implement and maintain security measures to protect computer systems, ERP systems, MES, networks, and company data. -System Upgrades and Migration - Plan and execute system upgrades, including operating systems, software applications, ERP systems and MES enhancements. Assist in data migration projects and ensure seamless transitions. -ERP System Support – Assist in the administration, maintenance, troubleshooting, and continuous improvement of the Company's ERP system. Coordinate with system vendors and internal departments to resolve ERP-related issues and support business operations. -MES System Support – Support the implementation, maintenance, troubleshooting, and enhancement of the Manufacturing Execution System (MES). Ensure smooth operation of production-related system transactions, machine connectivity, traceability records, and production data collection. -System Integration and Digitalization – Support system integration between ERP, MES, and other business applications. Assist in process automation, digitalization initiatives, and continuous improvement projects to enhance operational efficiency and data accuracy. - Perform any other duties and responsibilities as assigned by Management from time to time. Job details • Contract: Permanent • Working hours: Normal Hour • Openings: 1 • Closes: 2026-11-07 About Ispire Malaysia Sdn Bhd (50-250 employees) At ISPIRE, dedication meets innovation. Our mission is to create innovative products that redefine consumer experiences. We take pride in offering a comprehensive range of best-inclass products. Our commitment to sleek designs and superior performance not only helps brands stand out on the shelf but also ensures perfect customer experience.